You may see a charge from Momo for one of these reasons:
- Your subscription started or renewed. Momo subscriptions renew automatically at the end of each billing period. Weekly plans renew every week, and annual plans once a year.
- Your free trial ended. If you started a free trial and didn't cancel before it ended, your subscription starts automatically and you're charged for your plan.
- You bought a coin pack. Coin packs are one-time purchases, separate from your subscription, so they appear as separate charges.
You can check your purchase history here:
- iPhone: https://reportaproblem.apple.com
- Android: Google Play Store > profile icon > Payments & subscriptions > Budget & history
If you don't want to be charged again, remember to cancel your subscription. Deleting the app doesn't cancel it.
If you still don't recognize a charge, contact us at [email protected] and include your User ID and a screenshot of the charge.